Golden Cages | Ukraine (Epic Games)

# 📖 Cell Purchase Information

## ⚡ Order Processing

Once your payment is confirmed, your order is processed automatically. There is no need to contact the seller or wait for a response — everything is completed without manual intervention.

## 🌍 Account Region

By default, this product is intended for **Ukraine (UA)** accounts.

If your account is registered in a different region, it will be switched to the required region free of charge before the order is completed.

> ⚠️ Epic Games allows account region changes only once every 6 months.

## 🔄 Order Updates

After completing your payment, please refresh the order page from time to time, as new messages may not appear automatically.

## 🎁 Bonus Rewards

Cashback earned from previous purchases cannot be used for this order.

However, bonus rewards generated by your current purchase may be applied, allowing us to offer a better final price.

## ⚠️ When an Order Cannot Be Completed

Your order may not be completed in the following situations:

• Your account region has already been changed within the last 6 months.

• Your account was recently created with a region that is not eligible for this service.

• You have unused bonus rewards on your account. Please spend them before changing your region, as they will be permanently removed after the region change.

• In rare cases, technical issues on the Epic Games side or within the automated processing system may occur. If this happens, your order will be handled manually and may take up to 24 hours to complete.

## 💰 Refund Policy

### Full Refund

A full refund will be issued if:

• The seller fails to deliver the purchased product or delivers a product that does not match the order.

• More than 24 hours have passed since payment, and the order has not been completed due to the seller's fault.

### Partial Refund (80%)

An 80% refund (20% processing fee deducted) will be issued if:

• You decide to cancel your purchase before the order is completed.

• Your account region cannot be changed to the required one.

• The refund is requested for any other reason unrelated to the seller's failure to fulfill the order.