KHOUFOU

We are sorry for the inconvenience. However, this review does not accurately reflect what happened. After the issue was reported, we responded and worked on a solution. A replacement account was provided to the customer, as shown in the order chat. Our support team did not ignore the request, and we resolved the issue according to our support policy. We always strive to assist our customers and provide replacements when necessary.

We are sorry for the inconvenience. However, your review is not accurate. We responded to your request and informed you that our team needed 12–24 hours to check the issue and provide either a replacement account or a refund. Your issue has now been resolved according to our support policy. We always assist our customers and do not ignore support requests.

We already informed you that our team needed 12–24 hours to check and resolve the issue by providing either a replacement account or a refund. We kindly asked you to wait during that process. Your refund has now been completed as promised. We have fulfilled our support policy and resolved your request. we handled your issue within the stated timeframe and provided the agreed solution.

We hear you — waiting isn't ideal when you need to work. That said, the account worked fine for 4 days, and we resolved the issue with a working replacement as soon as we confirmed it. We stand by our products and support.

This review isn't accurate — we responded right away and provided a working replacement account the same day. We always reply promptly to every message. Happy to assist further if needed.

Hello! Thank you for your feedback. We'd like to clarify that a replacement account was provided to you on the same day your issue was reported — we resolved it promptly right after receiving your message. If you still have any concerns, please reach out to us directly and we'll be happy to help.